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The Satellite Secretary
Our privacy policy is as follows:
• The information WE collect is limited to:
§ Information supplied by our clients which we use to complete work assigned;
§ Information collected as a result of inquiries through our website
• WE do not share, trade, sell or disclose any of this information to anyone outside of
The Satellite Secretary and its workforce.
OUR website is linked to the following internet services: Sendthisfile; Yahoo and Optimal Payments/Moneris
Solutions. WE have no control over the information THEY collect and should you require further information,
please consult THEIR privacy policies.
Terms and Conditions – Use of this Website
By your use of the services located on this website, you hereby agree to be bound and obligated to comply with
the terms of use as set out by the following internet services: Sendthisfile; Yahoo and Optimal
Payments/Moneris Solutions. The extent of OUR terms of use of OUR website is that you comply with THEIR
terms of use, and that your conduct is at all times legal.
Return/Refund Policy
Initial Retainer
The initial retainer is fully refundable, less the cost of any products and/or services that have been provided.
Services Provided
The Satellite Secretary guarantees your satisfaction with the work completed. If you are not satisfied with the
work, please advise us immediately upon receipt as to how you would like your document(s) amended or
changed to your complete satisfaction. Your failure to advise us immediately of any dissatisfaction shall be
deemed your acceptance that the work was provided in a satisfactory manner. Furthermore, any use by you of
the documents we provide, including but not limited to any subsequent amendments you make, shall also be
deemed your acceptance that the work was provided in a satisfactory manner. If for any reason we are unable
to satisfy you, no charges will be levied for the current work, your retainer funds, if any, will be refunded, and your
account closed.
Terms and Conditions – Payment Policy
Unless otherwise arranged, payment of our invoice is due upon receipt.
Shipping Policy
All the work and invoices The Satellite Secretary prepares will be e-mailed to the client at the
e-mail address provided by the client, unless other instructions are received from the client.
Currency of Transaction
The Satellite Secretary is a Canadian business and conducts its affairs in Canadian dollars.
Contact Information
We can be contacted as follows:
• e-mail at: marion@thesatellitesecretary.com
• phone: 416-476-3536
• fax: 1-866-809-6534
Description of Services Provided
The Satellite Secretary transcribes all manner of dictation and prepares documents including, but not limited to,
pleadings, correspondence and accounts. We also work remotely to provide the above-noted services on the
client’s computer systems. The Satellite Secretary does not provide legal advice and only acts upon
instructions provided by the client.
• The information WE collect is limited to:
§ Information supplied by our clients which we use to complete work assigned;
§ Information collected as a result of inquiries through our website
• WE do not share, trade, sell or disclose any of this information to anyone outside of
The Satellite Secretary and its workforce.
OUR website is linked to the following internet services: Sendthisfile; Yahoo and Optimal Payments/Moneris
Solutions. WE have no control over the information THEY collect and should you require further information,
please consult THEIR privacy policies.
Terms and Conditions – Use of this Website
By your use of the services located on this website, you hereby agree to be bound and obligated to comply with
the terms of use as set out by the following internet services: Sendthisfile; Yahoo and Optimal
Payments/Moneris Solutions. The extent of OUR terms of use of OUR website is that you comply with THEIR
terms of use, and that your conduct is at all times legal.
Return/Refund Policy
Initial Retainer
The initial retainer is fully refundable, less the cost of any products and/or services that have been provided.
Services Provided
The Satellite Secretary guarantees your satisfaction with the work completed. If you are not satisfied with the
work, please advise us immediately upon receipt as to how you would like your document(s) amended or
changed to your complete satisfaction. Your failure to advise us immediately of any dissatisfaction shall be
deemed your acceptance that the work was provided in a satisfactory manner. Furthermore, any use by you of
the documents we provide, including but not limited to any subsequent amendments you make, shall also be
deemed your acceptance that the work was provided in a satisfactory manner. If for any reason we are unable
to satisfy you, no charges will be levied for the current work, your retainer funds, if any, will be refunded, and your
account closed.
Terms and Conditions – Payment Policy
Unless otherwise arranged, payment of our invoice is due upon receipt.
Shipping Policy
All the work and invoices The Satellite Secretary prepares will be e-mailed to the client at the
e-mail address provided by the client, unless other instructions are received from the client.
Currency of Transaction
The Satellite Secretary is a Canadian business and conducts its affairs in Canadian dollars.
Contact Information
We can be contacted as follows:
• e-mail at: marion@thesatellitesecretary.com
• phone: 416-476-3536
• fax: 1-866-809-6534
Description of Services Provided
The Satellite Secretary transcribes all manner of dictation and prepares documents including, but not limited to,
pleadings, correspondence and accounts. We also work remotely to provide the above-noted services on the
client’s computer systems. The Satellite Secretary does not provide legal advice and only acts upon
instructions provided by the client.